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Productivity Stories - Page 26

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Productivity stories

Pay.com.au adopts Zendesk AI ahead of US expansion
Software-as-a-Service

Pay.com.au adopts Zendesk AI ahead of US expansion

Centralising support has cut costs and handling times as the fintech gears up for its first US office in a $35 trillion market.

By Karen Joy Bacudo • 3 min read • Tue, 30th Jun 2026
What companies are getting right about AI in 2026 but why there is still some way to go
Digital Transformation

What companies are getting right about AI in 2026 but why there is still some way to go

Most enterprises still struggle to turn AI pilots into profit, with just 23 per cent able to link initiatives to higher revenue or lower costs.

By Patrick Thompson • 5 min read • Tue, 30th Jun 2026
Turner Industries cuts device costs with ChromeOS rollout
Digital Transformation

Turner Industries cuts device costs with ChromeOS rollout

The industrial contractor says the move will save hours of IT work and trim future refresh bills, with 1,200 devices already deployed.

By Sean Mitchell • 3 min read • Tue, 30th Jun 2026
The workforce cost most APAC organisations are failing to measure
Digital Transformation

The workforce cost most APAC organisations are failing to measure

Preventable attrition, absenteeism and hiring inefficiency are costing APAC firms millions per 1,000 employees, new research shows.

By Brenton Smith • 6 min read • Tue, 30th Jun 2026
Xero adds industry benchmarks for small firms in Analytics
Software-as-a-Service

Xero adds industry benchmarks for small firms in Analytics

Small firms can now gauge whether weak margins, slow payments or rising costs are sector-wide or company-specific using Xero's new peer data tool.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 30th Jun 2026
Oracle adds AI tools to Fusion supply chain software
Software-as-a-Service

Oracle adds AI tools to Fusion supply chain software

The new functions could help supply chain teams cut stockouts, reduce supplier risk and speed factory decisions amid ongoing disruption.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 30th Jun 2026
Prove & Baselayer team up on business verification
Fintech

Prove & Baselayer team up on business verification

Banks and fintechs could cut onboarding delays as a single workflow now joins customer identity checks with real-time business verification.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 30th Jun 2026
Verizon outlines AI-driven roadmap for autonomous networks
Digital Transformation

Verizon outlines AI-driven roadmap for autonomous networks

Verizon has outlined its strategy to build AI-driven autonomous networks that can identify, diagnose and resolve issues with limited human intervention.

By Sean Mitchell • 4 min read • Tue, 30th Jun 2026
NFON shareholders back AI strategy at annual meeting
Software-as-a-Service

NFON shareholders back AI strategy at annual meeting

Investor backing for NFON's AI push came as the Munich software group lifted revenue to EUR 89.1 million and boosted margins.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 29th Jun 2026

Stories from Other Regions

Productivity stories

NEOS adopts UnderwriteMe tool to speed medical underwriting
Digital Transformation

NEOS adopts UnderwriteMe tool to speed medical underwriting

Advisers and applicants could see shorter waits as NEOS rolls out automated medical evidence processing across its life insurance platform.

By Sean Mitchell • 3 min read • Tue, 30th Jun 2026
Tyro partners with Bakers Delight across 500 stores
Digital Transformation

Tyro partners with Bakers Delight across 500 stores

The deal aims to cut admin for Bakers Delight franchisees and link payments with Microsoft Dynamics 365 across more than 500 Australian stores.

By Karen Joy Bacudo • 3 min read • Tue, 30th Jun 2026
Dematic unveils FD Shuttle at CeMAT Australia in Melbourne
Digital Transformation

Dematic unveils FD Shuttle at CeMAT Australia in Melbourne

Warehouse operators facing storage bottlenecks saw Dematic's FD Shuttle debut in Melbourne, aimed at boosting density without expanding sites.

By Sean Mitchell • 3 min read • Tue, 30th Jun 2026
Australian firms boost AI spend despite weak returns
Data Analytics

Australian firms boost AI spend despite weak returns

One in three firms overshot AI budgets last year, yet only 8% track revenue or productivity gains, exposing weak returns.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 30th Jun 2026
IBM study finds Canadian firms face widening AI control gap
Data Protection

IBM study finds Canadian firms face widening AI control gap

IBM research shows Canadian organisations are expanding AI use while governance, workforce skills and oversight struggle to keep pace.

By Sean Mitchell • 3 min read • Tue, 30th Jun 2026
The replacement story is sabotaging government's AI rollout
Robotics

The replacement story is sabotaging government's AI rollout

Human judgment is already being squeezed out of public-sector AI use, raising the risk of bland decisions that miss crises and erode trust.

By Jonathan Aberman • 5 min read • Tue, 30th Jun 2026
Floward uses AI agents to handle seasonal WhatsApp spikes
Digital Transformation

Floward uses AI agents to handle seasonal WhatsApp spikes

Seasonal surges on WhatsApp are now being absorbed by AI, helping the florist cut costs 15% and keep replies to one minute.

By Sofiah Nichole Salivio • 4 min read • Tue, 30th Jun 2026
British Business Bank boosts late-stage UK scale-up funding
Fintech

British Business Bank boosts late-stage UK scale-up funding

More than GBP £600 million has been deployed as ministers try to stop fast-growing tech firms seeking larger rounds overseas.

By Karen Joy Bacudo • 4 min read • Mon, 29th Jun 2026
Bentley teams up with Capgemini on digital overhaul
Data Analytics

Bentley teams up with Capgemini on digital overhaul

The carmaker aims to streamline production and back-office systems as it pushes data and AI into its Crewe Dream Factory project.

By Mark Tarre • 3 min read • Mon, 29th Jun 2026